Email us
Email is the fastest way to reach us. Pick the address that fits your question:
- Help and general questions: support@getbuckapp.com
- Privacy and data requests: privacy@getbuckapp.com
- Anything else: hello@getbuckapp.com
We aim to reply within 1 to 2 business days. During busy periods it can take a little longer, and we appreciate your patience.
Prefer to start from a template? Tap here to open a pre-filled support email.
What to include
To help us help you faster, please include:
- Your iPhone model and iOS version (for example, iPhone 14, iOS 17.5).
- The version of Buck you are using (shown in the app under Settings).
- A short description of what happened and what you expected.
- A screenshot or screen recording if the issue is visual.
We will never ask for your Apple Account password or your payment card details, and you should never send those to anyone.
Privacy requests
You can ask us at any time to access or delete any data connected to your use of Buck, including scanned images that may appear in our private operational logs. Write to privacy@getbuckapp.com and we will handle your request in line with our Privacy Policy. Your collection itself lives on your device, so deleting the app removes it.
Press and partnerships
For press inquiries, partnership ideas, or anything business related, write to hello@getbuckapp.com with a short description of what you have in mind.
Buck is operated by Emanuele Pio Totaro (Apple Developer Team ID X9RA7Z26V7), based in Italy.